Excludes

We accept order cancellations before the product is shipped or produced. You will receive a full refund upon cancellation. We cannot cancel orders if the product has already been shipped.

Returns (if applicable)

We accept returns. Customers have 14 days from the date of receipt of the product. Returns are subject to the condition of your purchase, including the original packaging. A receipt or proof of purchase is required for returns. Do not return items to the manufacturer. Returns will incur a restocking fee.

Refunds (if applicable)

After we review your refund, we will email you a receipt notification. We will also notify you whether your refund has been approved. If approved, we will process your refund and automatically credit your credit card or original payment method within a certain period of time.

Delays or Refunds (if applicable)

If you have not received your refund, please first check your bank account. Then, contact your credit card company; it may take some time for the refund to be posted. Next, contact your bank; it usually takes some time for the refund to be posted. If you've completed all steps and haven't received your refund, please contact us via email at ruijc112233@outlook.com or WhatsApp at +86 19992765667.

Please contact our customer service for a return address.